Customer COVID-19 Letter from our owners

COVID SAFETY UPDATE AUGUST 2021

As the face mask debate in Dallas County continues, face masks are encouraged in our stores, not required.  We will continue spraying, disinfecting, and routine cleaning to prevent the spread of COVID, which includes regularly spraying surfaces, merchandise, walkways, and counters with a long-lasting commercial-grade EPA-approved viral disinfectant.  Hand sanitizer is available for guests and employees.

As a service to our communities, we sell FDA-approved hand sanitizer to the public at wholesale and donate bulk quantities to non-profit and community organizations. Please contact us for more information.  

download our app, mobilepawn

Customer COVID-19 information: stop the spread by using our app, MobilePawn

We strongly encourage all customers to download and use our free app, MobilePawn.  When you cannot come to the store, many transactions can be made online through the app.  MobilePawn is available on Google Play and the Apple Store.  Download the app and call or email the store to get your secure account activation code. 

With the MobilePawn app, you can:

  • Access your account and receive important messages
  • Extend loan payment due dates for up to 120 days*
  • Make layaway payments
  • Request new loans
  • Shop securely online

A Note to our customers

We will continue monitoring the situation and following all Dallas County Health Department and the US Center for Disease Control COVID-19 guidelines.  We encourage you to check back for the latest news and updates that could affect COIVD safety requirements for our stores.

Be safe, and thank you for being a valued customer,

Dan Foster, President and Chief Executive Officer
Kim Foster, Vice President

* It is important for customers to understand the difference between a loan extension and a loan payment. Texas law disallows online pawn loan payments; however, you can extend your loan due date online through our app up to 120 days. A loan extension is paying forward or pushing your current due date to a future date. It does not pay your current accrued interest or principal. Learn more about pawn loans and renewals. 

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